Welcome to Hai

Hai is a neighborhood community app that connects residents within the same district. By using the app, you agree to these terms.

1. Your Account

• A valid Saudi phone number is required to sign up
• You are responsible for your account and everything posted through it
• The information you provide must be accurate
• One account per person only

2. Content Rules

To keep the community safe and respectful, the following is not allowed:

• Offensive, abusive, or discriminatory content
• False or misleading information
• Spam or excessive advertising
• Content that violates Saudi laws and regulations
• Sharing others' personal information without consent
• Any inappropriate or indecent content

3. Your Neighborhood

• Your neighborhood is determined automatically using your location
• You can browse other neighborhoods but cannot post in them
• Posting is only allowed in your own neighborhood

4. Reporting & Moderation

• You can report any content that violates the rules
• Posts that receive multiple reports are automatically removed
• We reserve the right to suspend or delete any account that violates the rules
• Suspension may be temporary or permanent depending on the violation

5. Liability

• Each user is responsible for their own content
• Hai is not responsible for any interactions between users
• The app is provided "as is" without warranties
• We aim to provide a stable service but cannot guarantee uninterrupted access

6. Ride Coordination & User Interactions

• The ride request feature in Hai is only a tool to facilitate communication and coordination between users
• The app does not provide transportation services and does not act as a transport provider
• Any agreement (such as timing or compensation) is made directly between users without involvement from the app
• Hai does not guarantee user commitment, arrival, or the accuracy or quality of any information or agreement
• All interactions and movements are conducted at the users’ own responsibility
• The app does not handle or process any financial transactions between users
• The app does not fully verify the identity or reliability of users, and users should exercise caution when interacting with others

7. Changes

We may update these terms at any time. Continued use of the app means you accept the changes.

8. Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia.